To get to Estoril we took a tram to Lisbon ’s main railway station and picked up the
train easily. They ran every forty minutes or so and the journey was roughly
the same length of time. The peace was shattered however by two blokes who came
through the carriage and stopped right by the doors in front of us. The older
of the two suddenly started talking quite loudly making me jump and I thought,
oh no, there are nutters everywhere you go, when I noticed the other bloke had
an accordion. He started to play it and the other man stopped his rant and
started to sing. Oh this is really embarrassing. What do you do? You just want
them to shut up and go away but they’re now onto ‘When the Saints Go Marching
In’ and in full flow. Avoid eye contact, stare out of the window, pretend
they’re not there. They stopped eventually and the older one went through the
part of the carriage in front of us with a plastic cup. He approached everyone
and not one person gave him anything. Good for them I thought. He won’t be too
disappointed when he comes to me then. But before he started to approach our
part of the carriage he abruptly sat down and kept talking and muttering to
himself but in a very loud voice. The accordion man had also sat down and cup
man suddenly got up again and joined his mate on the same seat. It was at this
point that two policeman wandered through the carriage and stood by the doors
at the far end. As soon as the train reached the next station the accordion and
cup man both got off, followed, surprise surprise, by the two police officers, cup
man still ranting.
Luckily we never saw them again.
We got off the train at Estoril and turned left out
of the station immediately onto the beach promenade. Pauline asked a man where
our hotel was and he pointed along the coast. We started walking but after a
while began to realise that our hotel wasn’t suddenly going to appear so
Pauline asked again, this time it was a waiter standing outside a beach
restaurant. He pointed back the way we’d just come and said we should have
taken a small side road leading up from the promenade about halfway back. We turned
round and when we finally found the turning it took us to the other end of the
station platform that we’d been on when we got off the train. If we’d walked
the other way to this end of the platform in the first place it would have
taken about a minute instead of the fifteen minutes or so spent dragging our
bloody suitcases up and down the promenade.
As Pauline was checking us into the hotel I stood to
one side with the cases. The bell boy, a young lad, came over to me gesturing
at the cases and offering his assistance. We only had two cases so I said, “No
thanks, it’s OK.” He smiled, nodded and hovered. Once Pauline had checked in
though, he suddenly appeared by my side with a trolley and indicated I put the
cases on it. I said, “No really it’s OK, I can manage – oh OK then,” as he
ignored me and started to pick up the cases anyway. Short of having an unseemly
tug of war with each case there wasn’t much I could do about it. He showed us
to the lift and followed us up in the other one. We were on the fifth floor but
Pauline quickly noticed that the room didn’t have a balcony. “Oh, no balcony,”
she said to the young lad, who suggested we talk to reception and dialled the
number for us. The receptionist said that they didn’t allow bookings for
balconies, and she didn’t have any available anyway, even though Pauline had
booked one back in the UK . But on reflection and after Pauline’s
persistence she finally said there was one available on the first floor but it
would be noisy as it overlooked the main road. Funny that. A room with a
balcony suddenly turned up all of a sudden. It must have been out for a walk.
So, I stayed in the room on the 5th floor while Pauline and the lad
went down to reception to get the key and look at the other room.
They soon came back and Pauline said, “We’ll have it.
You’ll see why when we get there.” The young lad, who by the way was called
Michael, loaded up the cases again and we were off to the new room and this is
when Michael really came into his own.
“You are in Room 107,” he said, pointing towards the
lift, “Here, you press 1 for first floor.” Oh I see, yes, I thought, the first
digit of the room number represents the floor – how unusual. Is this what he
expects a tip for? Showing us where the lift was? You could hardly miss it in
the lobby. Explaining that 107 was on the first floor and we have to press 1
once in the lift? And look, you have to walk along this corridor with a sign
that says ‘Rooms 102 – 130’ until you come to a door with what certainly seems
to look like a number 107 above it. Well let me guess old son, this must be our
room. Yep, it is. That’s a relief then. I thought we’d be searching all day for
it. I thought maybe 107 might have been 184 in disguise. But thanks to Michael
we’ve arrived safely. But wait, there’s more to come. An explanation of how to
put the card key in the slot to open the door and then once inside it’s more
demonstrations.
“This is the TV remote control,” Michael said. Funny
that, because it looked just like a TV remote. Glad he pointed that one out. I
didn’t want to be trying to turn the TV on with the complimentary hotel pen and
having to call reception to say it didn’t work and the man coming all the way
up to our room to tell me I was using a pen instead of the TV remote which was
on top of the TV. Oh how we would have laughed at such an understandably silly
mistake.
Next it was the air conditioning remote control to
try and identify. “Here it is,” said Michael. Oh yes, there it is, it’s got
‘air conditioning’ written on it. Michael carried on, “To turn air conditioning
on and off, you press this button,” and he showed us the big red button which
had the words ‘Start/Stop’ printed on it. “I think I’ve got that,” I said, “oh
hold on, maybe not, just show me that again. Is it the big red button with
‘Start/Stop’ written on it or is it that complimentary hotel pen that I use to
turn the TV on and off? I’ve quite forgotten. New technology eh? Always
confuses us old ‘uns doesn’t it?”
“No, it’s this big red button with ‘Start/Stop’ on
it,” said Michael, “don’t worry, you’ll soon get the hang of it. Shall I write
it down for you?”
“Would you? That might be a good idea, here, use this
pen,” I said, handing him the TV remote control.
Then we got to a physical demonstration of turning
the air conditioning on and off. Having mastered the technology of using my
finger to press the big red button with start/stop on it, Michael then showed
me how to point the remote at the air conditioning unit, and - this was the
hard bit - simultaneously pressing the big red button with start/stop on it.
He did this from the middle of the room but nothing
happened. The air conditioning unit was above the pelmet which ran across the
top of the balcony patio door, so he moved a few steps closer, holding the
remote slightly higher. Nothing fired into life.
“Here, try this,” I said, handing him a complimentary
hotel shower cap, “oh no, sorry, that’s the TV remote control isn’t it? My
mistake.”
“No, no, no,” he suddenly shouted at me, “that is not
the TV remote, that is a complimentary shower cap! This is the TV remote,” and
he pushed the complimentary hotel pen into my hand.
“Oh of course,” I said, “silly me.”
“No, no, excuse me, no,” he shouted again, his voice
beginning to crack a little, “that is a complimentary hotel pen.”
“Well I know that,” I said, “I was wondering whether
you did. It’s easy to confuse the two. They are very similar aren’t they?”
By now Michael was standing about a foot away from
the unit, holding the remote above his head and pressing the big red button
like crazy but still no air conditioning came on.
“Perhaps it’s the batteries. Here, change them, I’ve
got a couple of new AA batteries in my pocket,” I said, handing Michael two
complimentary hotel chocolates that were lying on the bedside table next to the
‘Pillow Menu’ – (Pillow menu? Don’t ask, just don’t or we’ll be here all day).
By now he’d removed the complimentary chocolates that
he’d inadvertently put into the TV remote by mistake and was about to put them
into the air conditioning remote when he stopped, looked at the chocolates,
looked at me and realising what he was trying to do, suddenly broke down
sobbing.
“It’s OK,” I said, “calm down, blow your nose, wipe
your eyes, here’s a tissue,” and I handed him a coat hanger.
“Thank you,” he said, “now where was I?”
“You’re trying to get the air conditioning unit to
switch on,” I said, “but none of the remotes you’re using seem to work.”
“The problem,” he explained, and this is absolutely
true, “is the remote control signal is being blocked by the window pelmet. The
only way to get a signal is to get as close as possible to the air conditioning
unit.” And with that he stood on a chair and pressed the remote physically
against the air conditioning receiver. He pressed the big red button with
start/stop on it and, guess what, nothing happened. He pressed again – nothing.
The third time there was a beep and the air conditioning switched on.
“This is how you work the air conditioning,” Michael
said with a grin as he clambered down from the chair, “you see?”
Wonderful. Wouldn’t it have been better to have had a
switch on the unit and a long stick?
As Michael left I said, “Thank you Michael, for all
you’ve done. Here, have a drink on me,” as I pressed a complimentary hotel
sachet of Nescafe into his hand.
It’s a 20 – 25 minute walk along the front to Cascais
and we spent some time looking for somewhere to eat before we found a narrow
side street with bars and restaurants down each side. The street was so narrow
that by the time each bar had its tables and chairs outside there was only a
narrow centre aisle for pedestrians to walk along. We spent a few minutes looking at a menu
outside a bar on our right, decided to eat there and a man said good evening
sir and ushered me to an outside table on the left side of the street. I sat
down and Pauline shouted over to me, “That’s a Thai restaurant, we don’t want
that do we?” I looked at the man who was indeed oriental and I got up with a
sheepish grin, apologised, took two paces and sat down at a table on our right
which was for the restaurant we’d decided on in the first place.
Good oriental ploy though eh? Invite confused
Englishman to sit at their restaurant after confused Englishman had decided to
eat at the other restaurant. You could almost see the oriental staff inside,
sniggering and slapping their hands in glee as another confused Englishman is
suckered into the wrong establishment.
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